These FAQs explain the rules and procedures for managing contact types in the Cultivation Licensing System (CLS) and the Cannabis Licensing Enforcement and Reporting (CLEaR) system.
Learn how to update contacts, what different contact roles mean, and what to do in special situations like DRP incapacity or business receivership.
For a full description of all five contact types, their roles, and permissions, visit the CLS and CLEaR contact types main page.
FAQs
Q: How can I modify or change a contact listed on my application or license?
A: Only the DRP can modify or change a contact associated with an application or license record. To modify or change a contact, the DRP must submit a completed Form 27: Notifications and Requests to Modify a License using the email address registered to them in the licensing system.
Q: What is a legal representative?
A: Legal representatives must be licensed to practice law in California. The DRP associated with an application or license may provide written permission for DCC to communicate with a legal representative by initiating the inquiry from the email address associated with them in the licensing system. The DRP must remain on the communication thread until the inquiry is closed.
This contact does not have access to the application or license record.
Q: What is a licensing system notice?
A: Licensing system notices, or system notices, are automated messages generated and distributed through either the CLS or CLEaR system. Contact types that receive system notices may also receive important applicant and licensee updates from DCC.
Q: What should an applicant or licensee do if the DRP becomes incapacitated and cannot fulfill their roles and responsibilities?
A: In the event of the death or incapacity of a DRP, documentation may be submitted to DCC requesting the addition of a successor in interest to the application or license record. The individual requesting the successor in interest must complete and submit Form 27: Notifications and Requests to Modify a License, along with any supporting documentation, to DCC for review and approval.
Documentation may include, but is not limited to:
- Updated business documents supporting the removal
- A death certificate
- A signed resignation letter
- A court order that verifies the DRP’s replacement
Upon approval from DCC, the successor in interest may act in place of the DRP for the period specified by DCC.
Additional information
Q: Who can communicate with DCC if the licensed business goes into receivership?
A: In the event a licensed business is placed into receivership by the court, the appointed receiver must complete and submit Form 27: Notifications and Requests to Modify a License, along with any supporting documentation, to DCC for review and approval. Upon approval from DCC, the receiver may act in place of the DRP and all owners until the court is satisfied with the receiver’s performance or the court has removed the receiver.
