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Make a payment

Make a payment

Visit our offices

You can visit our offices in Rancho Cordova, Eureka, or North Hollywood for the following services:

  • Schedule a payment appointment
  • Make a payment for an application, license, or renewal fee
  • Inquire about your license or application payment status
photo of Eureka office (North Coast)

Eureka office (North Coast)

930 6th Street
Eureka, CA 95501

photo of Rancho Cordova office (Headquarters)

Rancho Cordova office (Headquarters)

2920 Kilgore Road
Rancho Cordova, CA 95670

The new North Hollywood office building

North Hollywood Office (Southern California)

4640 Lankershim Blvd, Suite 200
North Hollywood, California 91602

Payment hours of operation

  • Eureka office:
    • Monday through Thursday from 8:30 a.m. to 12 p.m. and 1-4 p.m. 
  • Rancho Cordova office:
    • Monday through Thursday from 8:30 a.m. to 4 p.m.
  • North Hollywood office:
    • Monday through Thursday, 8:30 a.m. to 4 p.m.
  • General office hours are Monday through Friday from 8 a.m. to 5 p.m.

Payment contact information

  • By email:
  • By phone: 1-844-61-CA-DCC (1-844-612-2322)
    • Press “1” for payments and select the appropriate location:
      1. Sacramento
      2. Eureka
      3. North Hollywood

Methods for payment

  • In person: at one of our office locations listed above with exact cash, cashier’s check, money orders, or a personal or business check.
    • To schedule an in-person payment appointment, email us:
      Or call us at: 1-844-61-CA-DCC (1-844-612-2322)
  • DCC online licensing portal: credit card and electronic check
  • By mail: cashier’s check, money orders, or personal or business check
    • U.S. Postal Service: PO Box 419106, Rancho Cordova, CA 95741
    • FedEx or UPS: 2920 Kilgore Road, Rancho Cordova, CA 95670
  • Helpful tips for a successful payment:
    • Checks, money orders, and cashier’s checks may be made out to “DCC” or the “California Department of Cannabis Control.”
    • Specify what the payment is for, such as a licensing renewal or licensing application with business information. Failure to provide payment information may result in processing delays. 
    • A tracking mechanism is strongly recommended if you are mailing a check, cashier’s check, or money order.
    • DCC does not accept wire transfers.

Process to schedule an appointment

  • Requests for an appointment can be sent via email to or you can call us at 1-844-61-CA-DCC (1-844-612-2322).
  • Appointment requests will have customers complete an appointment application to facilitate scheduling. Email us at to request an appointment application. The one-page form should be filled out and then returned by email to
    • You may request that a DCC representative contact you by phone for appointment scheduling. Please be prepared to provide a preferred date and time for the appointment and answer simple questions about your business.
  • Once the appointment application has been received by the Department, an appointment confirmation email will be sent.
  • Customers are encouraged to provide their preferred appointment dates and times to ensure an appointment that will best fit their schedule.
  • The customer scheduling the appointment and the owner(s) associated with the license will receive an appointment confirmation. Please note: cash collection appointments on Friday afternoons are by special appointment only.
  • Customers are responsible for rescheduling any missed appointments as needed. Email us at or call us at 1-844-61-CA-DCC for more details.

Appointment confirmation policy

If you have requested a payment appointment, please be sure you have received a confirmation email prior to coming into the payment office. The confirmation is essential to ensure DCC can accommodate your payment request.

If you need to cancel or reschedule your confirmed appointment, please contact or call 1-844-61-CA-DCC (1-844-612-2322).

  • Drop-in policy – We will do our best to accommodate drop-ins before 4 p.m., Monday through Thursday. Please be advised, drop-ins are not guaranteed a payment appointment and therefore are not recommended.
  • Late arrival policy – If you arrive more than 15 minutes late for your appointment, we will do our best to accommodate you. In the event of scheduling challenges, you may be required to reschedule your appointment.

Payment questions

For all payment related questions, a response will be provided within 48 hours of the request. If, for some reason, we are unable to respond within the 48-hour timeframe, we will contact you concerning the delay.

If you have additional questions, please refer to the “Contact us” link for additional DCC resources.