Deficiencies: Owner application amendment

Responding to Owner Application deficiencies is very similar to the previous process. Any owner receiving a deficiency notification must log into the system with their own, separate account and respond to the deficiency. The related Owner Application has a status of Additional Information Needed, and the deficiency Amendment is listed below that.

My Licenses page showing a list of applications with statuses, including ‘Additional Information Needed,’ and a ‘Resume Application’ action button highlighted.

Click on Resume Application. In the illustration it’s partly hidden to the right of the Amendment record, and you can scroll right if needed.

Select deficiency

Deficiency information page showing a listed deficiency item and an ‘Edit Selected’ button highlighted.

Any deficiencies found in the Owner application are listed in the first section. To respond, click the checkbox next to the deficiency and then Edit Selected, or choose Actions/Edit. One of the most common deficiencies is for the Electronic Fingerprint Application, shown here. There may be other deficiencies, including government ID or information related to convictions.

Note: As discussed earlier, any Owner Application deficiency also triggers a deficiency notice on the main application. The DRP must respond to that deficiency notice as well before the license can be issued.

Deficiencies section with instructions and a horizontal scroll bar highlighted.

A pop-up window displays next, for you to enter a response to the deficiency.

Resolution explanation

Deficiencies form with resolution text entered and ‘Submit’ button highlighted.

Use the Resolution text box to explain that the requested item is attached. For example: “Requested document is attached.” Then click Submit.

Your note back to DCC staff is now listed next to the deficiency

Deficiencies list showing a deficiency item with status ‘Requested document is attached’ highlighted in the resolution column.

Below the list of deficiencies is an Attachment section. Here you can upload any documents needed to satisfy deficiencies in the notification.

Adding attachments

Attachment section with no files listed and an ‘Add’ button highlighted.

Clicking Add brings up a pop-up window for locating and attaching your file.

File selection window with a document highlighted and an arrow indicating where to proceed.

After selecting and double-clicking or clicking Open, click Continue in the pop-up window to close it and add the file.

View the attachment list

Attachment section with type dropdown expanded showing document options and a description field, with ‘Save’ button below.

The pop-up window closes, and the Attachment section shows one or more files recently uploaded. Identify each file by using the Type dropdown list to select a category.

You may also enter a descriptive note explaining your uploaded file.

Click Add to attach other files, or Save, once you’ve selected a Type for each. You can’t move forward until you click Save.

Owner information

Owner section showing contact addresses list and ‘Continue Application (Not Saved)’ button highlighted.

In the Owner section, your contact information is displayed. Do not change anything in this section. Click Continue Application.

Review and submit

Owner section with certification checkbox and ‘Continue Application (Not Saved)’ button.

In the Review section, check over your Owner Application Amendment before submitting it. At the bottom of the screen, Check box to certify, then click Continue Application. Your Owner Application Amendment is submitted.

In this document we’ve shown how to respond to License Application Amendments and Owner Application Amendments, referred to as “main application deficiencies” and “owner application deficiencies.” Remember that all amendments (deficiencies) must be responded to and cleared by DCC before your cannabis cultivation license can be issued.

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